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Black Lotus Casino

Black Lotus Casino welcomes new players with a first-deposit match bonus up to $7,000 plus 45 free spins, and our lobby brings together slots, table games and live dealer tables.

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Golden dragon with casino chips, official Black Lotus artwork

Games at Black Lotus Casino

Our games come from Rival, Betsoft, Saucify, Crucible and FreshDeck.

Volt Rush Power Stack game cover
Volt Rush Power Stack
Orbs Of Ascension game cover
Orbs Of Ascension
Smoke 'n' Stoke game cover
Smoke 'n' Stoke
Neptune's Citadel game cover
Neptune's Citadel
Great Golden Buffalo game cover
Great Golden Buffalo
Big Game Multipot game cover
Big Game Multipot
Cauldron Of Cash game cover
Cauldron Of Cash
Triad Of The Seven Scrolls game cover
Triad Of The Seven Scrolls
Band Outta Hell: Back On The Road game cover
Band Outta Hell: Back On The Road
Banana Bash Rampage game cover
Banana Bash Rampage
Jade Flame Legacy game cover
Jade Flame Legacy
Mucho Mariachi Multipot game cover
Mucho Mariachi Multipot
Dusty Nugget game cover
Dusty Nugget
Lucky 7's Strike game cover
Lucky 7's Strike
Forge Of Vulcan game cover
Forge Of Vulcan
Golden Wolf game cover
Golden Wolf

Slots

Most of our slot titles are powered by Saucify, which also offers the Spin16 slot series. Favorites include Great White Buffalo, The Prize is Right, Small Soldiers, Tanzakura, Big Game, Cash Vegas, Red Hot Slots and 7Chakras. Our multi pot titles wait in the featured section of the games lobby, and progressive slots are part of our range too. Volt Rush Power Stack is a new game drop played with 5 coins and 20 lines.

Table games

Choose video poker, roulette, blackjack, baccarat, keno, craps or three card poker. Table-game titles come from FreshDeck and Ezugi.

Live dealer

Live roulette comes as Roulette Live, American Roulette, Roulette European and Roulette Live 2. Live blackjack variations include Blackjack Russian, Blackjack Baltic, Blackjack VIP, Blackjack European 1 and Blackjack European 2. Live Baccarat and Live Poker complete the lounge, with multiple betting limits so newcomers can start small.

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Welcome bonus

The welcome bonus matches your deposit and includes free spins in the package. New real-money players qualify on their first deposit only.

Bonus code

Enter code BLACK300 with your first deposit.

Key conditions

The match bonus carries wagering of sixty times the bonus amount, and bets placed in the game feature on slots do not count towards it. Winnings made with the welcome bonus have a maximum withdrawal of $1,000, and any amount above that is forfeited.

Claiming it

Claim the match bonus right after your deposit and before your first wager with that deposit. If you wager the deposit first and claim the bonus afterwards, the winnings from the bonus are considered null and void.

Free spins and limits

The free spins belong to the match package, and their winnings have a maximum withdrawal of $100. Each new player match bonus can be claimed only once per person, PC and IP address, family, household address, email address, credit or debit card number and shared computer.

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Bonus rules

These general bonus rules apply together with the terms of each offer.

Match bonus play-through

Every other match offer follows the same sixty-times play-through for all tiers before a withdrawal. Unless stated otherwise, the match bonus amount is non-redeemable and is removed from your withdrawal. Withdrawals open once the play-through of an active bonus is complete.

One bonus per deposit

You can take part in one bonus promotion per deposit, and receiving more voids any winnings. A match bonus can be claimed in the first five minutes after your deposit or while 75% of the original deposit is still in your cash balance. To qualify for the next bonus, make a deposit of at least $20 after the last bonus credited to your account.

Free spins and free bonuses

We run regular promotions where players can claim free spins on multiple games. You can claim one free bonus offer on your account, and free bonus money is played through sixty times before a withdrawal. Free bonuses and free spins are capped at a $100 withdrawal, and a free spin bonus converts to cash at most 5 times its value unless we state otherwise for an offer. You need a deposit of at least $20 between two free offers, otherwise later winnings are voided. If you have never deposited, winnings from a free bonus become withdrawable once you make a real money deposit, and that deposit is placed in your account as cash after the withdrawal is paid.

Game contribution

Game Counts towards wagering
Slots, keno and scratch cards 100%
Roulette and three card poker 50%
Baccarat 25%
Video poker 10%
Blackjack and craps 5%

Bet limits and games

The maximum bet on Betsoft and Rival games is 5 €/US$/CA, or 1 mBTC for Bitcoin players, double-up wagers included. Bonus funds cannot be used on Live Dealer games. Progressive jackpot wins from bonus-derived funds, including bonus money converted to cash after play-through, are not eligible.

Timing and fair play

All promotion dates and times follow Eastern Standard Time (EST). We may deny a bonus to a player identified as a bonus abuser, and we then refund the original deposit.

Promotions

Alongside the welcome bonus, our campaigns come with their own rules.

Car giveaway

Our car giveaway runs for a limited time, with a Honda CR-V valued at $30,920 and a Ford F-150 Platinum valued at $68,800 to win. Every $30 deposit earns one ticket into the twice-weekly cash draws and the Honda CR-V draw. Each accumulated $100 you deposit adds 1 ticket for the Ford F-150 Platinum, 3 tickets for the Honda CR-V and 3 tickets for the twice-weekly cash draws.

Slots Oscars

Every month we present 5 different games. Each cash wager of $50 or more on the selected games is one vote, and backing the winning game can earn you a place in the $3,000 cash draw. After 12 months a grand finale brings all the winning slot games together with bigger prizes.

Weekly promotions

Our other promotions are by invitation only and limited to real-money players. The weekly ones include Shadows of Fortune, Wolf Moon Wins, Creatures of the Night and Trail of Terror. In Wolf Moon Wins every 500 spins unlocks a stage from Saturday to Wednesday, and the prizes are made available every Thursday and Friday. We also run mobile specific promotions.

Loyalty tiers

Silver, Gold and Platinum tiers bring Anniversary, Tier Welcome and Birthday bonuses, and each one needs deposits equal to the value of that bonus in the 3 months before it is due. On Silver that means $25 in deposits before your Anniversary and $75 before your Birthday, on Gold $100 and $150. If your account goes 12 months or more without a cash deposit, the accrued loyalty balance may be forfeited at our discretion.

Mobile and Android app

Black Lotus Casino runs on three different platforms. Play on desktop, on mobile or in our Android app, and all our casino games are available on mobile.

Install the Android app

Our app is developed by LotusPlayersClub. Download the APK for the latest version, allow installation from unknown sources under Settings > Security, then tap the APK file in your Downloads folder and follow the prompts on screen.

Deposits

How to deposit

Log in, click Cashier, choose Deposit Method and pick your preferred payment method. The methods you see depend on your location.

Payment methods

We accept Visa, Mastercard and crypto currencies, and our banking options also include American Express, Interac, MuchBetter and Neosurf. Accounts can be held in USD, CAD, EUR and other currencies.

  • Visa
  • Mastercard
  • American Express
  • Interac
  • MuchBetter
  • Neosurf

Your own payment details

Deposit only from an account, payment system or card registered in your own name. Deposits in another currency are converted at the daily exchange rate, and some payment systems add their own exchange fees. In most cases we absorb transaction fees for deposits, while your own bank charges stay with you. Promotions that require a crypto deposit are claimed only through the dedicated Crypto Payments option.

Withdrawals

Methods and schedule

Withdrawals at Black Lotus Casino are paid by Direct Banking / Wire Transfer or in crypto currencies, and you pick the option that suits you in the Cashier. Requests are processed daily, and payments to player accounts go out every Tuesday and Friday.

  • Wire transfer
  • Bitcoin

Fees and timing

Method Fee Time once processed
Wire transfer US$20 Up to five business days
Bitcoin US$0 Up to three business days

A service fee of between US$0 and US$30 per transaction can apply, depending on the size of the withdrawal and the processor. To withdraw in Bitcoin, at least 50% of your deposits over the previous 3 months must have been made with the crypto deposit method.

Rules for every withdrawal

If you withdraw before wagering your deposit at least 1 time, we may deduct a fee of at least US$20. Withdrawals return to the original card, account or method used for the deposit, and another method is possible only at our discretion and after additional security checks.

Minimum and large withdrawals

The minimum withdrawal amount is $150. Withdrawals below US$2,500 are paid in one sum. Larger withdrawals are paid in installments up to a maximum of US$10,000, depending on your tier.

Verification documents

For a withdrawal, send the latest copy of a photographic ID, such as a passport, driver's license or national ID card, plus the front and back of every card used. You can cover the middle eight numbers and the security code. We may also ask for address confirmation or a selfie, or arrange a verification call. Documents are due within 14 days, otherwise the withdrawal is reversed into your account until you provide them.

Account

Opening an account

Click the signup button, complete the fields honestly and remember your password. After you enter correct information, you receive your active account confirmation via email. You must be over 18, or the legal gambling age where you live.

Account rules

You are only allowed to register one account, and multiple accounts are subject to immediate closure. You may not use a VPN, proxy or similar service to mask your location. After a continuous period of twelve calendar months without logging in to or using your account, it is treated as dormant.

Closing your account

To close your account, ask our customer support team for assistance, and any remaining funds in your account can be withdrawn with your preferred payment method.

License and complaints

Black Lotus Casino is licensed under TD Investments Ltd, a company incorporated under the laws of Belize with registration number 000023410, holder of Client Provider Authorization numbered 00956 issued by the Kahnawake Gaming Commission.

Complaints

Disputes must be lodged within three days from the date the wager in question was decided, and later claims are not honored. Our Customer Service Department will try to reach an agreed solution and otherwise escalate the matter to management. If you are not satisfied, you can submit your complaint to the Kahnawake Gaming Commission.

Responsible gaming

Play for entertainment, not to make money.

Healthy habits

Avoid chasing losses, establish limits for yourself and take breaks. Do not let gambling interfere with your daily responsibilities, and never gamble unless you can cover losses.

Check yourself

If your answer to the majority of these questions is yes, take action before gambling harms your life.

  • Does gambling affect your work?
  • Has gambling caused arguments with family or friends?
  • Do you always return to win back your losses?
  • Have you borrowed money to gamble?
  • Do you see gambling as a source of income?
  • Do you find it difficult to limit your gambling?

Deposit limits

Send us a written notice to set a deposit limit per day, per week or month. You can increase or revoke a limit after a minimum waiting period of 24 hours. A limit of zero can be changed in writing only after six months. To discuss our responsible gambling controls, message Customer Support from your registered email address, and a request may take up to 24 hours to be actioned.

Self-exclusion

If you self-exclude, contact all other gambling sites where you have an account and request self-exclusion there as well.

Protecting minors

Password protect your computer, mobile and tablet, and never leave a device unattended when logged in. Keep account details and cards inaccessible to children, do not save passwords on your computer and use filtering software such as Net Nanny.

Where to get help

Gamblers Anonymous, the Responsible Gambling Council, the Canadian Partnership for Responsible Gambling and The National Council on Problem Gambling help people who struggle with gambling problems.

Support

Our customer service team is available 24/7 through Live Chat, email, a toll-free number or directly from the Black Lotus Casino software. Inside our games, the Games Help Menu explains betting options, rules and payouts.

Frequently asked questions

How do I open an account?

Creating an account takes less than a minute, and the steps are in Account.

Is there a Black Lotus Casino no deposit bonus?

Free spin offers come with our regular promotions and promotional emails, under the rules in Bonus rules.

How quickly are payouts made?

Once you have met the wagering requirements and no advantage play terms are triggered, your money reaches your account within a few days. Payment days are in Withdrawals.

Can I keep a balance for my next visit?

Yes, you are welcome to leave a balance in your account until you come back.

Which documents do I need?

We may also ask for a signed history of your deposits, on top of the documents listed in Withdrawals.

Do I need the app on my phone?

Black Lotus Casino supports recent versions of Chrome, Firefox, Safari and Edge, and the app install steps are in Mobile and Android app.

How do I set a deposit limit?

Our Customer Support team can help at any time, and the limit options are in Responsible gaming.

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