Privacy Policy

What we collect

When you register we ask for details such as your name, date of birth, address, email address and phone number. Depositing players are contacted by phone to confirm these details, which are also checked with a trusted third party. We keep records of your messages, transactions, logins and game sessions, along with technical data about your device and connection.

Documents for payments

To keep payments safe we ask for an identity document and copies of the cards you use, with the middle digits and the security code hidden. Further documents may be needed for your first and later withdrawals, for example proof of address and date of birth.

How we use your data

Your data helps us open and manage your account, run our games and promotions, answer your questions and keep the platform safe. It is also used to detect fraud, look into disputes and improve our services through analytics.

Sharing

We never sell or rent your personal data. It may be shared with payment processors, identity checkers, service providers, auditors and authorities that investigate fraud, always for a specific purpose. Data that cannot identify you may be shared for marketing and to measure advertising.

Your choices

You can ask us to update, restrict or erase your information where our license duties allow it. You can also request a copy of your data, and once your identity is confirmed we send it within 30 days. You can opt out of marketing messages at any time, while service updates still reach you.

Keeping data safe

Information is encrypted and protected by firewalls, access controls and regular audits. We keep customer records for at least five years after the relationship ends. Because we work internationally, your data may be stored in other countries, and we take steps to protect it there to a similar level.

Minors

Our services are not meant for anyone under 18 or under the legal age where they live. If we learn that a minor has shared information with us, we delete it and may report it.