Terms and Conditions

Who can play

You need to be over 18, or above the legal gambling age that applies where you live, and able to enter into a binding agreement. You play only from a place where online gambling is allowed, you stay responsible for that check, and you do not hide your real location with a VPN, proxy or similar tool. Staff of the company and their close family cannot play for real money without prior consent from management.

Your account

Each person may hold one account, and extra accounts can be closed straight away. Keep your contact details current, because we reach you through your registered email address, and keep your password to yourself. We may ask you to verify your identity at any time, and an account that sees no login for twelve calendar months in a row is treated as dormant. Accounts cannot be sold, transferred or used to move money to another player.

Deposits

Pay only with an account, card or payment system in your own name. A card deposit is credited once the card issuer approves it, and deposits in another currency are converted at the daily rate, sometimes with an extra fee from the payment system. Chargebacks and reversed deposits must be repaid, and an administration fee can be added for each one. Money in your balance is not insured like a bank deposit and earns no interest.

Withdrawals

You can withdraw cleared funds that are not tied to an active bonus. Payments normally go back to the method you used to deposit, and a different method needs extra security checks. Send any verification documents we ask for within 14 days, or the request returns to your balance until the documents arrive. A fee applies when a deposit was not played through at least once, and very large amounts are paid out in installments depending on your tier.

Bonuses and promotions

Every bonus follows our general bonus rules and the terms of the offer itself. Only one bonus promotion can be used per deposit, match bonuses must be claimed right after the deposit, and wagering has to be completed before a withdrawal. Two free offers in a row need a deposit of at least $20 between them, and bonus abuse can lead to the bonus being refused while the original deposit is refunded.

Fair play

Results are final 72 hours after they are posted, apart from corrections of clear errors. A malfunction voids the plays and pays affected by it, and winnings from a technical error can be removed. Hedging, collusion and other unfair winning strategies are not allowed.

Complaints

Raise a dispute about a settled wager within three days. Our customer service team tries to agree a solution with you first and passes the matter to management if needed. If you are still not satisfied, you can take the complaint to the Kahnawake Gaming Commission.